Before you begin working through the course content in the "Explorations" area, you need to make sure the computer you are using is configured properly for the multimedia that you will encounter. To do so refer to the first 4 links under "Resources" in the lefthand menu. These are: "Computer System," "Internet Connection," "Browser Options." and "Plugins."
Below are specifications and tests to help make sure everything is in working order.
Flash movies and Quicktime video
We have Flash movies and Quicktime video material in many of the explorations in this course. Chances are pretty good that you already use a Web browser that is configured to open up a Quicktime movie and play swf (Flash) files, but to be safe, here are some "test" files that you should try out now to make sure you won't have problems later in the course. If these files run smoothly for you, then you're ready to go. If you can't get one or any of the files below to play on your computer, then please refer to the steps at the bottom of this page to troubleshoot your problem.
- Quicktime Movies: "Chalk Sculpture" - This link will take you to Teachers' Domain, a great Web site containing free instructional resources from NOVA and other PBS programming.
- Flash (.swf files): Flash movies appear throughout the course. Click on the play button to test the Flash movie below, which is an excerpt from Wrinkles in Visual Culture, a 2009 article by Karen Keifer-Boyd and Deborah Smith-Shank in the Visual Arts Research journal. The aged avatar is created by Christine Liao.
Having trouble? Troubleshooting tips...
- Step 1: Install a New Plugin. If you are not able to play the files, start by installing (or re-installing) the Quicktime or Flash plug-ins. The links to do so are in the Resource area, under "Plugins," which will take you to the respective download sites (and their accompanying directions.)
- Step 2: Request Help. If you still have not had any success, then its time for you to contact the Outreach Help Desk. It is in your own best interest to be as specific as you possibly can. Vague descriptions of a problem only delay assistance. Try to include information such as:
- Indicate the specific course page, quiz question, etc. you were on, what you attempted to do when that failed, and the exact language of any error message displayed on your screen
- The date and time when your problem occurred
- Any other pertinent information (does the problem happen consistently and always in the same way, etc.)